Staff shortages dent Hong Kong air hub reboot hopes

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Regional airlines are struggling to ramp up flights to Hong Kong because of staff shortages at the airport, slowing the city’s plan to recapture its travel hub status, industry insiders have told AFP.

But around 20 regional Asian airlines have been unable to restart or increase services to the city despite months of negotiations with ground handling services, five airline executives told AFP, asking not to be named.

In 2019, Hong Kong had 46,000 support staff handling nearly 420,000 flights and more than 71 million passengers.More than 35 percent of the staff — about 16,550 people — had left the industry by the end of 2021, according to official figures.Last year, the airport handled just 5.7 million passengers, with 1.6 million in December alone after the city had dropped mandatory quarantine two months earlier.

“Attracting and training new hands did not happen as fast as hoped,” Li Wing-foo, president of the Staff and Workers Union of Hong Kong Civil Airlines, told AFP, adding that the basic monthly pay of HK$13,000-HK$14,000 was not competitive. The third, Jardine Aviation Services, is a joint venture of China National Aviation Holding and British conglomerate Jardine Matheson which has major investments in China.The executives AFP interviewed said local competitors such as Hong Kong Airlines, Hong Kong Express as well as Chinese mainland airlines including Tianjin Airlines, West Air and Capital Airlines have all been able to increase flights recently with access to ground handling crews.

 

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