South Korea is no country for long names

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When Vittoria Oliveira de Souza Ventura came to South Korea from her native country of Brazil five years ago, she didn’t expect her name to cause trouble. | TheKoreaHerald / asianewsnetwork

The decision to go by Vittoria Venture, however, caused problems with identity verification processes when she tried to sign up for a mobile phone and other services, she explained.

Paulo Andre Nobrega Marinho, who works as chief of scientific strategy at a local company here, had his own share of name troubles. His name is 24 letters long in English and 13 characters when written in Hangeul.“A Korean airline and tried to convince me on the phone that I was not Paulo Andre Nobrega Marinho,” the 39-year-old Brazilian said via e-mail.

“I was trying to buy a mobile phone and had to submit some documents in order to purchase it, including a bank account,” he said. “That situation would not have happened in my country because we do not have this system of a maximum number of letters or syllables for personal names in systems,” she said.In August, the state-run National Human Rights Commission of Korea called a local lender’s decision to refuse service to a foreign customer over the person’s “long name” as “an indirect act of discrimination.”

In its defense, the bank stated that the same policy applies to Korean customers and that it was not an issue of racism. For banks to accommodate customers with such long names, they need to modify their entire system, which could lead to “unexpected errors,” the bank added. The bank also indicated that it will not change its policy.

 

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