I USED to work in an organization where the employees were cliquish, and you cannot be a part of a group unless you did something for them. And they took advantage of new employees like me who knew nothing about the factions. I only discovered it when I asked someone in the team to help me out, but he dismissively told me to ask help from my group. Later on, the factions became more aggressive, and it became worse for me because our manager joined the other group.
Factions hinder teamwork because team members who do not belong to any of the factions in your team will find themselves out of place or try so hard to become part of one side of the team when they need something. If there are factions in your team, some will try so hard to appease both factions just to get the work done, or they will try to look for ways to go around the other group. This unnecessarily takes more time and effort to get the work done.
Always be on the lookout for disgruntled employees because prevention is better than a cure. If you think a person is disrupting the work environment, step in and investigate why the team member is upset. If it is something you can do, commit to fixing it. If it involves other people, it would be best to talk to everyone involved so that issues are resolved and difficulties are addressed. Remember that as their leader, you need to be on top of what is happening in your team.
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