Old Twitter vs X: Israel-Gaza war spotlights 'information crisis'

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Twitter won fame in the Arab uprisings nearly a decade ago as a pivotal source for real-time crisis information, but that reputation has withered after the platform's transformation into a magnet for hate speech and disinformation under Elon Musk.

Historically, Twitter's greatest strength was as a tool for gathering and disseminating life-saving information and coordinating emergency relief during times of crisis. Its old-school verification system meant sources and news were widely trusted.

"It is sobering, though not surprising, to see Musk's reckless decisions exacerbate the information crisis on Twitter surrounding the already tragic Israel-Hamas conflict," Nora Benavidez, senior counsel at the watchdog Free Press, told AFP. In the absence of guardrails, that has made it "very difficult for the public to separate fact from fiction," while escalating "tension and division," Benavidez added.That was evident on Tuesday after a deadly strike on a hospital in war-ravaged Gaza, as ordinary users scrambling for real-time information vented frustration that the site had become unusable.

Watch more News on iWantTFC Meanwhile, Al Jazeera warned that it had "no ties" to a Qatar-based account that falsely claimed affiliation to the Middle East broadcaster as it urged its followers to "exercise caution." The chaos stands in sharp contrast to the 2011 Arab uprisings that prompted a surge of optimism in the Middle East about the potential of the platform to spread authentic information, mobilize communities and elevate democratic ideals.The breakdown of the site's basic functionality threatens to impede or disrupt the humanitarian response, experts warn.

 

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