The recognition was given based on the results of The Asian Banker’s Annual BankQuality™ Consumer Survey, which gathered feedback from over 12,000 customers across Asia in January 2024.The Asian BankerAnnual BankQuality™ Consumer Survey, which gathered feedback from over 12,000 customers across Asia in January 2024.
About a thousand respondents were asked how likely they would recommend each bank cited in the survey to their peers. According to the results, Metrobank edged out all the other local major banks, and has held this position since 2022. “For decades, fulfilling our promise of keeping Filipinos in good hands has been Metrobank’s north star. Every product and service we have, was developed to address our clients’ needs. We are strongly committed to help Filipinos achieve their dreams, and foster growth in the communities we are a part of,” Digs Dimagiba, Metrobank chief marketing officer, said.
There is the character of Mrs. Bueno, a pharmacist, who is celebrating because Metrobank approved her business loan. Then, there is Charlie, who owns a chain of computer repair shops that have been modernized to allow cashless payments.
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