The new Manila mayor ordered that the complaint desk will be placed under the local government unit’s new Public Information Office which now also serves as the official public relations arm of his new administration.Leonen told the media that Manileños may file their complaints through Google Forms, hence, every possible complainant is required to make their Google Mail account.
Once collated, the complaints will be submitted directly to the Office of the Mayor, which, in turn, will create an action plan to resolve the issues filed. “Makakaasa po ang mga Manileño na aaksyunan ni Mayor Isko ang kanilang mga hinaing. Huwag po tayo matakot na lumapit at magsumbong sa kanyang opisina”, Leonen said.
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