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CX Leaders Strategy Forum PH 2024 navigates strategies in digital landscape

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THE CX Leaders Strategy Forum Philippines 2024, scheduled at Fairmont Makati on June 27, is a crucial platform for industry leaders to exchange insights and navigate customer-centric strategies.

With the theme 'Elevating the Customer Experience Paradigm in the Digital Landscape ,' the forum addresses the need for businesses to rethink their CX approaches in the digital era.Insights from the Department of Trade and Industry highlight the importance of understanding consumer behavior for goods and services providers in the Philippines.

Rakuten Insight survey revealed that 37 percent of Philippine respondents maintained their online shopping habits in the second quarter of 2022, underscoring the necessity for businesses to adapt their CX strategies to meet evolving consumer needs.

Source: News Formal (newsformal.com)

Leaders Strategy Forum PH 2024 Navigates Strategies In Digital Landscape

 

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