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Carmakers Grapple With Lower Quality Due To Production Stoppages, Parts Shortages | CarGuide.PH | Philippine Car News, Car Reviews, Car Prices

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Carmakers grapple with lower quality due to production stoppages, parts shortages. JDPower CarGuidePH

Carmakers Grapple With Lower Quality Due To Production Stoppages, Parts Shortages

From 2021’s record high where J.D. Power saw a record low in new vehicle problems in the 36-year study of the U.S. market,. The average is now 180 PP100 —18 PP100 worse than last year. “Supply chain disruption, especially the shortage of microchips, has caused automakers to seek alternative solutions to get new vehicles into purchasers’ and lessees’ hands,” they continued. “In some cases, new vehicles are being shipped without some features installed. Communication with them about the changes in feature availability, as well as when such features will be reinstated, is critical to their satisfaction.

 

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