Breaking with tradition: Visayan Electric employs the aid of robots

. Fad.ER is a robot that ‘dispatches’ field activity ready for the company’s field crews, while the farm.ER ‘encodes’ that field activity tostatus. These specific robots significantly increased the efficiency of the company in handling consumer requests such as meter replacements, pole relocations, etc. In just two weeks, since the 30th of January this year, more than 2,600 field activities have been created and dispatched by fad.ER and farm.

The three aforementioned robots are just some of the robots that are currently being developed by Visayan Electric. According to Engr. Soten, creating the robots was not an easy task, especially for her who is not a computer scientist nor an IT graduate, however, she is thankful that Visayan Electric and Aboitiz gave her the opportunity to learn and let her outside of her comfort zone.takes pride in making sure that employees like Engr.

“Although it may look like our employees are the ones benefiting from these innovations, at the end of the day, it’s still our customers that will reap its benefits as this would significantly increase our efficiency, therefore serving our customers better and faster,” expressed Engr. Bonbon. is the second largest electric utility in the Philippines. It serves the cities of Cebu, Mandaue, Talisay, Naga and four municipalities of the greater part of Metro Cebu — Liloan, Consolacion, Minglanilla and San Fernando.

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