episode, Raghav Gupta, managing director of Coursera India and Asia Pacific, talks about the increased demand for digitalization in the banking sector and compares deep-skilling with “learning in the flow of work.”
According to the latest central bank data, digital payments rose in terms of volume and value in 2021 as consumers and businesses used online channels. In order to cater to the increasing digital demand, employees should have a literacy level skill of understanding cybersecurity and data privacy, he pointed out.“We’ve seen that many banking companies have adopted a digital-first strategy because the customer is digitally savvy,” said Mr. Gupta. “The currency of conversation starts becoming skills, as opposed to worrying about how many hours of learning happened, or how much course completion happened, or how many certifications happened.
Source: Education Headlines (educationheadlines.net)
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