AirAsia cancels selected PH-China flights

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The airline says all affected guests will be promptly notified via email or SMS. coronavirus nCoV

CANCELLED FLIGHTS. In this file photo, the Bureau of Quarantine monitors the thermal scanner of passengers arriving from international flights at NAIA on January 23, 2020. Photo by Inoue Jaena/Rappler

MANILA, Philippines – AirAsia is cancelling flights from Manila and Kalibo to Hong Kong, Macao, and mainland China cities of Guangzhou, Shenzhen, and Shanghai until March 1, 2020. The announcement was made “considering the current health situation,” the airline said in a media release on Saturday, February 1. AirAsia had previously suspended flights to and from Wuhan, China amid the global outbreak of the“AirAsia is making provisions for guests affected by the flight cancellations, travel restrictions imposed by various governments or guests with bookings to and from all destinations in mainland China who wish to change their travel plans,” the airline said.

Full refund: Obtain a full refund to the original payment method for the amount equivalent to booking. Applicable for affected flights that were ticketed prior to 28 January 2020. “AirAsia assures that the safety and wellbeing of our guests and Allstars is our top priority. AirAsia is complying with advice and regulations from the local government, civil aviation authorities, global and local health agencies, including the World Health Organisation,” the airline said.

 

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