Dear PAO,I bought a printer from a retail store, which is an official distributor of the brand. After a few days of using the printer, it suddenly stopped working. I immediately brought the printer back to the store with the official receipt and warranty card. Upon inspection, I was informed that they found a malfunctioning chip within the device that was beyond repair. I asked for a replacement of the item.
If the immediate seller is the manufacturer's factory or showroom, the warranty shall immediately be honored. If the product was purchased from a distributor, the distributor shall likewise immediately honor the warranty. In the case of a retailer other than the distributor, the former shall take responsibility without cost to the buyer of presenting the warranty claim to the distributor in the consumer's behalf. xxx'6) Contrary stipulations — null and void.
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