With the federal and some state governments entrenching physical and social distancing rules to limit human physical contacts to curb the spread of the virus, The Guardian gathered that insurers opted to leverage online channels to increase the sale of policies and pay claims emanating from insured risks.
Despite the recent lockdown which affected most businesses, insurers still sold policies and even paid claims running into millions of naira through their respective electronic channels. GNI Managing Director/Chief Executive Officer, Mrs. Cecilia Osipitan, said: “In an effort to stay true to the commitment of delivering quality service to valued customers, alternative service channels have been made available for access to all insurance products and services available under the stable of GNI Plc.”
The firm said despite the challenge, its policyholders can make claims through its digital and mobile-friendly, e-commerce web portal to ensure that their access to the benefits of insurance remains sacrosanct. Moreover, AIICO Insurance Plc paid its policyholders N350million claims within the first 48 hours of COVID-19 lockdown in the country.
It took a global plague to make them see the light, wonders..
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