The broadband service company advised its customers currently experiencing service disruption as a result of the attack, to visit the nearest Smile shop for immediate attention and solution.
Although Smile acknowledged that some of its customers were affected by the reported malware attack, it however noted that a larger percentage of its customers were rescued due to an installed firewall in its system which detected the attack almost immediately.
Efeurhobo said the company has always adopted the best technologies in enhancing its network infrastructure so as to withstand any attack.Meanwhile the quick response from Smile and its willingness to support customers who experienced service disruption due to the malware has received commendation from industry stakeholders. Secretary of Business Renaissance Group , Dr. Funsho Akomde, said smile’s swift response and willingness to stand by its customers at all time is commendable.
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