In its bid to put an end to estimated billing in the state, KEDCO said it is targeting not fewer than 70,000 households in the Katsina State capital in the ongoing prepaid meter installation.
While interacting with some of the consumers, our correspondent gathered that the problems with the prepaid meter are centered primarily on the inability of its users to successfully recharge them without experiencing one hindrance or the other. Another customer, while speaking to DAILY POST, said the problem started after he successfully paid for some units of electricity using an online platform and was sent a token which refused to load.
According to the KEDCO staff, if the initial recharge were done from the office, the customer would not have encountered any problem loading it. One of the KEDCO staff who spoke to this medium on condition of anonymity said that some of the challenges faced by the customers are as a result of sheer ignorance on how to operate the prepaid meter.
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