FCCPC to summon British Airways over passengers’ rights violations

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The Director-General of the Federal Competition and Consumer Protection Commission, Mr Babatunde Irukera, has said the agency will summon the management of British Airways to appear before it to expla

in the reasons for the violation of the rights of some of its passengers.

She said, “We arrived on BA yesterday evening from London to Abuja, they could not land in Lagos which was the reason why they brought us here and we got here about 7am. “We are over 300 passengers and they provided only two buses. How are we going to get 321 people to the airport which is about 45 minutes from here to board a flight that is supposed to leave at 2.45pm.Ewina said that although he was on medication, he had not been able to access the medication which was on board the flight.

“Out of the 321 passengers, we all slept outside and we have elderly people here. We are on medication and they said paramedics will be here, but there is nothing like that.”Irukera said that although the airline had made enough arrangement to transport everyone from the hotel to Lagos, the commission would issue summons to them.

 

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