He noted that since the implementation of the new tariff regime for Band A customers on April 3, 2024, users barely receive 5-9 hours of power supply daily. According to him, the government should have made Discos prove they are supplying 20 hours of power before approving tariff hikes. 'I have kept records of the power supply in my house since the announced increase for Band A customers, of which I am one. So far, the longest power supply to my house has been for only 9 hours within a day.
However, most residential Band A customers I know have not seen any improvement in power supply since this new tariff took effect. The cart seems to have been placed ahead of the horse. 'Have the DISCOS been set up to fail? Have they accepted a service level agreement they cannot meet simply because it benefits them financially? Customer confidence is vital in this matter. Right now, I am dissatisfied with the lack of improvement to my power supply despite a monumental increase in tariff.
Source: News Formal (newsformal.com)
Electricity Tariff Hike: Imole
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