NERC said that the Meter Asset Provider regulation has stopped the electricity Distribution Companies from collecting energy and service charges after two weeks of power outage.
According to him, should the DisCo refuse to replace a malfunctioning meter after two days, the customer is not expected to make any payment. “For instance, if a meter is about to be installed, it must be installed within 10 days of making payment. There will be sanctions if that deadline is not met. “If the meters don’t work they must be replaced within two days, if they are not replaced within two days, the customer will not make the monthly customers service charge payment. That payment will be seized.
He added: “The customers are happy to make the payment. The second issue is revenue assurance, happy customers will be willing to pay.
Really! Please l was over billed to the tune of 120.000 for a self contain at treasure estate,ph. Despite my protests and payment of 20.000. No response for 2yrs now . What is the solution please. NERC
nerc should set.up.minotring team for this so that it will be.easy to implement what's the are saying
Force them to meter every subscribers instead. They won't make money if they don't supply power.
Fine, but why not a week? A least we are getting somewhere. Power Provider will be more responsive now with this new directive if Implemented properly.
NERCNG You cant ask us not to pay, ask them not to bill. You dont regulate me, you regulate them
How do you do that when you have prepaid metre?
So what will happen to us that stays in Aluu, ikwerre local government area rivers state,that sees light twice in a month,and does not stay up to 2mins,and phed are still giving is estimated bills,should we stop to make payment?
I wish all these Disco's could be scrapped
So what happened to the already served bills wouldn’t it accumulates?
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