Celebrating the power of service | The Guardian Nigeria News - Nigeria and World News

  • 📰 GuardianNigeria
  • ⏱ Reading Time:
  • 59 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 27%
  • Publisher: 94%

Nigeria Headlines News

Nigeria Latest News,Nigeria Headlines

Sir: This week, service-oriented organisations in Nigeria will once again join their counterparts worldwide to celebrate the critical role that customer service plays in their respective businesses.

The Customer Service Week is typically celebrated annually in the first week of October, which falls between the 4th and 8th of October this year.

Even as the pandemic raged, some of these workers transitioned from working on-field and offices to working remotely. Ultimately, they had to learn to navigate the hurdles of workspaces shared with children and other family members to keep their respective organisations on the path to success. Their fundamental approach to managing the unusual situation was professionalism, patience and a people-first attitude.

In recognition of the power of service, First City Monument Bank has always celebrated Customer Service Week every year as a customer-centric organisation and 2021 is no different. The bank recognises that good customer service is essential to earning its customers’ trust and loyalty. It is why the customer service team will never hesitate to respond to customers’ queries speedily and with a smile.

FCMB’s approach to customer service has been upgraded to providing a customer experience that involves a holistic customer journey, including customer service. The customer, I believe, is the ultimate beneficiary. Customer service in the bank is no longer limited to the interaction with the customer seeking advice on service.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 1. in NG

Nigeria Latest News, Nigeria Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

India warns of possible power shortages | The Guardian Nigeria News - Nigeria and World NewsIndia is facing possible energy supply problems in the coming months due to coal shortages and a post-pandemic surge in demand, the power minister said in a report published Tuesday.
Source: GuardianNigeria - 🏆 1. / 94 Read more »

Mussolini granddaughter tops polls for Rome council | The Guardian Nigeria News - Nigeria and World NewsRachele Mussolini, the granddaughter of fascist dictator Benito Mussolini, has emerged as the most popular candidate in Rome city hall elections, near-final results showed Wednesday.
Source: GuardianNigeria - 🏆 1. / 94 Read more »

Technology initiative aims to bridge Africa’s digital divide | The Guardian Nigeria News - Nigeria and World News· Seventh edition of digital literacy program to reach all 54 African countries· New mobile app and coding challenge to kickstart youth innovation· Virtual teacher training model to help scale online learning across the continent JOHANNESBURG, South Africa, October 6, 2021 -/African Media Agency(AMA)/- Africa’s biggest digital skills initiative, SAP Africa Code Week (ACW), officially launched yesterday with a […] Related to Tech investments in Africa: 'Google to invest $1 billion in Africa over 5 years' amutangana siminyu_kat Cyprien_T tchalla_leo MauritiusFinTec WomenInTech_SA forloopAfrica TechOfAfrica UFDisciple Tech4HerAfrica AfricaTechWeek AI
Source: GuardianNigeria - 🏆 1. / 94 Read more »

BET Hip Hop Awards 2021: Full Winners List | The Guardian Nigeria News - Nigeria and World NewsPre-recorded on Friday at the Cobb Energy Performing Arts Center in Atlanta, the 2021 BET Hip Hop Awards aired Tuesday night (Oct. 5) on BET. Some of the the big winners were Tyler, the Creator, who was honored with the inaugural Cultural Influence Award, also won Hip Hop Album of the Year. Lil Baby won […]
Source: GuardianNigeria - 🏆 1. / 94 Read more »

Congo denies 'Pandora Papers' allegation over Sassou Nguesso | The Guardian Nigeria News - Nigeria and World NewsThe Republic of Congo on Wednesday denied allegations in the 'Pandora Papers' global exclusive which said President Denis Sassou Nguesso had used an offshore company to stash away assets.
Source: GuardianNigeria - 🏆 1. / 94 Read more »

UAE says has 'overcome' Covid crisis | The Guardian Nigeria News - Nigeria and World NewsThe United Arab Emirates declared Wednesday that it has overcome the Covid crisis, recording its lowest number of infections this month since summer last year.
Source: GuardianNigeria - 🏆 1. / 94 Read more »