CBN receives 2,051 fraud-related complaints in 6 months

The Central Bank of Nigeria has received 2,051 frauds, ATM cards, electronic transactions, and excess charges related complaints from bank customers between January and June.

Mustafa, represented by Mr. Abubakar Albasu, consumer protection department, said the bank resolved 1,519 of the complaints and refunded N2, 671,280,409.42, and over 144 million dollars.Mustafa, however, said that the first stage in the prevention of fraud in banks was to ensure a robust staff recruitment screening process.

“COVID-19 has indeed brought us into an era of a `new normal’ which is continuously affecting the way we do things including banking and other financial services.“Financial technology is no doubt the way forward. “We must invest in research to enable more and better understanding of fintech as we strive to promote innovation,’’ he explained.

Are Nigerian banks part of the Fraudsters list? gtbank is master of not reversing declined transactions for weeks on end. My last declined 4 weeks ago still hasn't been reversed. I am so sick of dealing with this bank.

What did they do with it! They embarked on extortion to exonerate the fraudsters abi?

So you don't see other headlines to tweet at this time? People are dying and you are talking about fraud..when we know the biggest fraudsters are in the government house. I bet your company is controlled by politicians!

This is not what we want to see now... Show us the number of persons dead in LekkiMassacre Lekkitollgate LekkitollgateMassacre

Can the world government send for our government in Nigeria the way they sent for saddam Hussein and he was executed publicly StopNigerianGovernment

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