Bank customers decry arbitrary deductions, hails bank for refund

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Some customers of Access (Diamond) and Fidelity Bank have decried the arbitrary deduction of charges from their accounts by their banks...

Some customers of Access and Fidelity Bank have decried the arbitrary deduction of charges from their accounts by their banks.

“In short, I am speechless. Sometimes, they take N100, N200 and all is within this lockdown. In fact, it is much. Gambo said that if the act continued, he would be forced to close his account with the bank and start home-savings. “However, we have heard our customers’ feedback that this charge is unwelcomed, especially at this time against a challenging economic backdrop.

According to the source, yes, we charge our customers for stamp duty but we don’t deduct charges that are not within our policy.

 

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