Róisín Ingle: No tea, no air con, no seat booking — another shambolic day on Irish Rail

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I decide to find out why the reservations system is not working and if it might be fixed. I get off the train. As I detrain I’m thinking about Are Ye Right There, Michael?

I’d be mortified if I ran Iarnród Éireann. Mortified into action. And I wouldn’t stop until all the unforced errors had been sortedOn the 3.05pm train from Galway to Dublin last Sunday the electronic reservations system, which displays, above each seat, the details of people who booked their places online, is not working. We’ve been here before. So have you, most likely. Some people on the train, including me, are playing musical chairs and grumbling.

It’s funny in a Monty Python–sketch kind of way. And it could be much worse. At least we’re not on the way to Bray Air Display by Dart. We later learn that at this precise moment, on the other side of the country, people arein sweltering, stalled Darts, with windows that don’t open and air conditioning that doesn’t work. These people are so uncomfortable they opt to escape the trains by pulling the emergency lever and opening the doors.

On the platform I see a man checking tickets and ask him if he can fix the onboard reservation system. He tells me to talk to the station manager. I go into the station manager’s office. I ask if he can fix the problem. No, he says, he can’t. I tell him about my mother and her sight and mobility issues, and I ask what we should do when somebody comes to our seat and tells us we’re sitting in their seats.

 

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What sort of pleb gets a train anyway.......get a driver and you'll be whisked around without having to interact with skanky train passengers justSaying

And this is why I drive to everywhere.

Where does the money go? The price of tickets is absolutely ridiculous, flights are cheaper to Scotland/England from Dublin/Cork rather than any train journey longer than an hour in Ireland. RipOffIreland

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