OpenAI’s app store draws investors and students seeking artificial aids

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CEO Sam Altman wants customised chatbots to supercharge its business but data suggests ‘GPTs’ have limited appeal

OpenAI chief Sam Altman said last year that the company would ensure GPTs “follow our policies before they’re accessible”. Photograph: FABRICE COFFRINI/AFP via Getty Images)Chatbots that claim to predict future share prices and evade plagiarism detectors are among the most popular on OpenAI’s new app store, according to data that provides the first glimpse into the practical ways that millions are using generative artificial intelligence.

Other apps have surged in usage this year, including design tools that can instantly generate images, translate between languages or help with job applications by reviewing CVs and cover letters.Could empty nesters be crucial to solving the housing crisis?But a Financial Times analysis also found many popular GPTs could be in breach of OpenAI’s usage policies, which has rules against chatbots that provide financial, legal or medical advice that have not been reviewed by a qualified professional.

OpenAI chief Sam Altman said last year that the company would ensure GPTs “follow our policies before they’re accessible”. OpenAI said it uses a combination of automated systems, human review and user reports to find GPTs that may violate its policies. Users can also now rate and review GPTs. Altman’s vision is to use customised versions of ChatGPT, OpenAI’s hit chatbot which has 100mn weekly users, to create a digital platform that will also supercharge its business.

“In some ways OpenAI is following a very standard ‘how to build a platform’ template that’s so predictable that it might have used ChatGPT to write it,” said Benedict Evans, an independent technology analyst. “So, we have a developer conference, an API and an app Store. But it’s not clear to me whether this really has traction.”

 

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