Interruptions undermine workplace focus and productivity

If your working day is constantly interrupted by the “ding” of incoming texts and emails, there is a solution: hit the mute button. But while this sounds good in theory, it’s not always practical. Some jobs simply require responses in real time so switching off is not an option.

Another take on protected hours is what Dropbox calls “core collaboration hours” which also involves a designated block of time. However, in this case it’s the period set aside for getting things done that typically need interactions with others. For example, video conferencing, meetings and calls. This leaves the rest of the working day largely clear for thought, focused work and other tasks.

When it comes to our phones, it’s trickier to separate personal from work-related usage so the figures available are broader. However, research by Estonian-based cloud communications company Dexatel shows that more than 80 per cent of people keep notifications switched on for receiving SMS messages while 35 per cent of phone users say they are always available via SMS.

“This is why we’ve embraced core collaboration hours,” she says. “These are four-hour time blocks, reserved for real-time collaborative work and teams can adapt these based on the time zones they most interact with. Outside of these blocks, employees are empowered to design their own workday while carving out time for solo-focused work.”

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