Pricewatch: Customers across the country are routinely let down, misled and ghosted, so we’ve put together a guide to make you the best complainer you can possibly beWe know we are only scratching the surface of consumer discontent and there are countless untold and unheard stories out there. Photograph: iStock
While the stories are new, the themes will be familiar to readers, with participants routinely let down, misled and ghosted. With that in mind, we thought now might be as good a time as any to publish a cut-out-and-keep primer to make you the best complainer you can possibly be.You are most likely to get results if you set yourself clear goals before you start screaming the place down and demanding things that will only serve to make your blood pressure soar. Before you go into battle, work out whether you want a refund or repair. Decide if you want compensation or if you will be happy with an apology.
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