Do not feed social media trolls, road safety board told

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Guidelines advise RSA board members to treat negative commenters like ‘an angry mob’

Internet trolls, a name given to those who post inflammatory or aggressive comments on social media, should not be responded to negatively, noted the guidelines.

“Eventually they will move onto the next perceived issue and they will not have the satisfaction of you blocking them – something that they will happily screenshot and tweet to their followers,” stated the document.

 

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