Delays reported at Dublin Airport check-in desks over busy weekend

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Queues at check-in desks due to ‘staffing challenges’ facing airlines, airport management says

The operator of Dublin Airport has said passengers were facing delays at check-in desks and bag drop areas on Sunday, which it said was due to “staffing challenges” facing airlines.

“Some airlines have experienced delays at their check-in desks and bag drop areas due to resourcing issues of their own” Kevin Cullinane, DAA group head of communications said. Mr McQueen was speaking a day after Minister for Transport Eamon Ryan conceded the drafting of army personnel was among various options being considered to help a depleted airport staff cope with any future crises. In late May, a surge in travel combined with low staff numbers led to lengthy pre-departure queues and large numbers of missed flights.

Marquees erected in the event of serious pressure have remained largely unused, save for a handful of half-hour periods, the authority has said. “Dublin Airport chaotic today,” one person tweeted on Friday. “Massive queues earlier — about 1.5 hours — to check in . 40 mins at security which isn’t the worse — then huge queue in T2 eating area.”

 

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Nothing but pass the buck and whataboutery. DAA should fix their own problems first before moaning about issues with third parties/sub-contractors.

DAA head should roll, assured the issue would be resolved and to no one’s suprise it hasn’t been …

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