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Cork launches customer service charter in bid to help shops beat online

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Charter promotes customer service in hopes of bringing more shoppers to high street

general manager in Cork, John McCarthy was also involved in the initiative and said he firmly believed it would prove an important asset in helping Cork promote itself as a shopping centre.

Ms Lucey pointed out that retail experts all agree that customer service is the key to a successful bricks and mortar business that can compete with customers shopping from the comfort of their own homes.

 

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