Bank of Ireland app message leaves users with older phone systems unhappy

Bank of Ireland app message leaves users with older phone systems unhappy“I use a version 9 Android and the bank will support only 11 or above and double whammy it’s a Huawei which the bank is not keen on as per their message to customers,” her mail begins.

Then there was Gareth who was also contacted by the bank but had a slightly different take on the correspondence he received. “What they intended to communicate was that they were removing support for Android 10 – a reasonable stance since it was released almost five years ago, in September 2019. “Of greater concern is that this is a pattern with Irish banks: their communication is so consistently poor that customers begin to ignore it, since it’s often either wrong, or irrelevant, or an information-free attempt to market their latest product. This allows criminals and fraudsters to communicate equally poorly, yet successfully defraud consumers and business out of large amounts of money and savings.

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