In a Calgary warehouse almost as big as eight football fields, an army of robots whir about, carrying massive quantities of merchandise bound for Walmart Canada customers.
Kelly's staff say robots have sped up their ability to throw freight — warehouse lingo for moving merchandise — and boosted safety and ergonomics by reducing repetitive strain and injuries. Kelly maintains Walmart's robots haven't nixed the need for workers. In fact, when it announced plans to build the $118 million Calgary distribution centre in 2022, it said the facility would create 325 new jobs."What we want our associates to focus on is the problem solving and the critical thinking elements that are always there to run a good, safe supply chain."
Stratview Research projects rising adoption will push the value of the global retail robotics market to US$105.95 billion by 2029. Even though he insists Walmart doesn't benchmark its technology to competitors, rivals using robotics loom large. But ask Kelly what technology he dreams of having on hand, he demurs, saying instead "the Holy Grail is that we will continue to innovate."
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