With over 300,000 people commuting through Toronto's Union Station every day on GO trains, buses, the UP Express, and the TTC, overflowing escalators, packed hallways, and congested vehicles have unfortunately become the norm on any given day.with the post-work rush, a sports game, a concert, or a massive celebration, and you're in for a headache-inducing commute as you slowly inch your way to your destination.
In a video uploaded to X on Tuesday night, a crowd of people can be seen patiently waiting to board an escalator inside the station, while another escalator headed to the lower level of the transit hub remains empty. The video ignited discussions about how the station can better manage traffic flows during rush hour, with some suggesting that operators should regularly change the direction of the escalators based on travel patterns.
I would love someone to do a video on the operations side of Union...like shouldn't the escalators be controlled from a central room where they can see the flow is not great and change things up...this reminds me of similar issues on New Years..."It's super easy for a couple employees to reverse an escalator or two at some point in the day. Start with 4/5 down in the morning, then around say 2:30-3 p.m., reverse some so that there's now 4/5 heading up instead.
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