The curtain will rise for Hamilton at Mirvish, but ticketholders are still furious

Joan Marcus/The Canadian Presshoped to resume the hit musical’s Toronto engagement in the next 18 months – at the “earliest opportunity” – would have had theatre-goers cheering.

This seemed like stalling to Erin Krausz, a Toronto resident who had already spent six weeks trying to get her money back forIn an interview, Krausz said she had been patient until this point – even though she felt previous communications from Mirvish had tried to “guilt” her into taking credit. Refunds are available upon request, but the process to get one has, for some, been complicated – with prompts along the way suggesting that credit would be “the best way to support the performing arts” and, at one point, even “safer” than getting a credit-card refund.

When Mirvish’s theatres were shut down, about 95 per cent of advance tickets had been sold through the old system – and this is why agents have to contact some ticket buyers directly – a process that has been further delayed by complications in setting up to remote working.“This could not have happened at a more inconvenient moment,” producer David Mirvish says.

GlobeArts I am curious about this production. You do know that Hamilton’s father was born in Scotland and that his mother was Huguenot? Am I missing something?

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