Auditor general Karen Hogan listens to a question from a reporter about her offices report on the ArriveCAN app during a news conference in Ottawa, on Feb. 12.When the Auditor-General’s news release starts with words “glaring disregard,” you know it won’t be good news for the government.
But why did this little pandemic-era traveller-information app turn into a money-dripping shemozzle? Ms. Hogan couldn’t answer. Ms. Hogan’s value-for-money audit amplified one thing we basically knew: ArriveCan was a money pit. It didn’t tell us if that was because of incompetence or corruption. The auditors could not find who chose GC Strategies – or why – for a non-competitive contract. They often could not find records of what was spent. Invoices did not say what work they were for, yet officials paid them. The CBSA consistently paid unnecessarily high fees for experienced IT workers but did not always get them. And the auditors found CBSA gave GC Strategies an advantage in bidding for a $25-million contract.
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