Amanda Bailey, a 26-year-old single mother of four-month-old twins, said she felt “hopeless” after being told by Flair Airlines she could fly on her own with her kids, then discovering just days before their flight this was against the rules.
When she was on the phone with Flair, Bailey said she told them her children’s ages and they checked with their supervisors to ensure that it as okay – “on multiple occasions,” she added.The trip was booked weeks in advance, with their flight originally scheduled to leave Toronto Pearson International Airport just before 7 a.m. on June 22.
“‘You’re twins are four months old. You’re not allowed to fly with them by yourself,’” Bailey recalled reading. “I’m like, ‘Well, yes I can. I confirmed it multiple times, multiple different occasions, and I can.’ Then she sent me the screenshots from the Government of Canada website.”, no passenger can be responsible for more than one infant who is under the age of two.
“Failure to comply with this important safety requirement could result in denial of boarding,” press secretary for Transport Canada, Nadine Ramadan, said in an emailed statement.
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