Shoppers Drug Mart is being called out for alleged sketchy billing practices

Shoppers Drug Mart pharmacies are facing censure for what some are calling unethical billing practices, which include random and unnecessary calls to patients that the brand then bills the Province for.After a brief phone call, pharmacists can bill Ontario up to $75 — which is almost double the amount that most doctors in the province get for actually examining a patient in-person.

MedsCheck is intended for people on multiple medications that could have adverse interactions and/or side effects, and each call should last 20-30 minutes as the pharmacist and patient work together to explore potential alternatives if their medication isn't working for them.

That post, like others on the topic, has racked up hundreds of comments and finally prompted some discussion of what the company is doing.But, a representative from Loblaw told blogTO that the notion that pharmacists are making these calls needlessly and in excess is "a completely inaccurate mischaracterization."

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