Seniors asked to pay thousands more in monthly fees after landlord removes incentives

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82-year-old Penny Eccles says she plans to fight an increase of thousands of dollars to her monthly fees at a seniors' residence in Ottawa.

Penny Eccles, 82, says she plans to fight an increase of thousands of dollars to her monthly fees at a seniors' residence in Ottawa. But in slightly more than a month, she'll be moving from her studio apartment in Ottawa to another seniors' home in Kemptville, Ont., about 60 kilometres south of downtown Ottawa.

Alavida runs four seniors' residences across Ottawa and has been offering tenants like Bouchard what it describes as "marketing discounts," which are being scaled back. But the tenants CBC spoke to all said they were never told the discounts were temporary until recently and would not have moved into homes they would eventually be unable to afford had they been properly informed in the first place.Five years ago, Bouchard moved into her apartment at Ravines Seniors' Suites and Retirement Residence, a private home by Alavida Lifestyles.

As a result, Bouchard's daughter scrambled to find another place for her to live. She's found one within her price range, but Bouchard said the whole experience has taken a serious toll on her mental health. "I would never have moved here if I knew that in two years I would be paying over $2,000 more a month," said 82-year-old Penny Eccles.

 

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