Reforming Loyalty Programs and Setting Behavior Standards for Travelers

Another potential solution to the widespread problem is reforming loyalty programs so that travelers have more grounded expectations for their flights. Alternatively, airlines and travel companies need to set at least some basic behavior standards for travelers. “Don’t cut in line. Don’t lean your seat all the way back into someone else’s personal space. Say ‘please’ and ‘thank you.

’ If they don’t tell them what they expect, how can anyone know?” Elliott notes that the companies themselves have to take on at least some of the responsibility for how their customers behave while traveling. He’s right. Although the flight staff have to be as diplomatic and professional as possible, they should at least do their best to call out overly entitled tantrums. It should not be just the other passengers’ responsibility to push back against unruly behavior.the US Federal Aviation Administration implemented a zero-tolerance policy against unruly passengers in 202

Source: News Formal (newsformal.com)

Reforming Loyalty Programs Behavior Standards Travelers Flights Airlines Travel Companies Responsibility Unruly Behavior Federal Aviation Administration Zero-Tolerance Policy

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