RateMD faces certified class-action lawsuit over alleged breach of privacy

The lawsuit was brought by Dr. Ramona Bleuler, a Vancouver-based physician, alleging that RateMD breaches provincial privacy laws and “violates her right to be left alone” by posting profiles and ratings of health professionals without their consent.

Bleuler alleges in the lawsuit that her information is being exploited by a for-profit company and, further, that health professionals cannot remove their profiles. The lawsuit was filed on behalf of health professionals in British Columbia, Saskatchewan, Manitoba, Newfoundland and Labrador and Quebec.Tim Hortons faces proposed class action lawsuit over “Roll Up to Win” contest errorRateMD said the information on their website is publicly available and non-personal, and therefore does not violate privacy.

The judge said that the fact health professionals can flag reviews is “insufficient” and may leave them either having to participate with the website in a “manner that could violate their professional obligations” or just allow inaccurate ratings to remain there.Also, he said that the privacy issues go beyond just having names and contact information published, but also involve the information collected, centralized and competitively ranked against other professionals by a for-profit entity.

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