Ottawa tells Supreme Court passenger protection rules needed to ensure travelers are treated fairly

Lawyers speaking for the federal government defended the country’s airline passenger regulations before the Supreme Court of Canada on Monday, arguing the rules are needed to ensure consumers are treated consistently and fairly when their trips are disrupted.launched by domestic and global airlines of the country’s Air Passenger Protection Regulations, or APPR, which came into force in 2019.

The judges adjourned after Monday’s hearing and will issue a decision at a later date. At stake is a set of rules that underpinned a major push by Prime Minister’s government to fulfill its intent of ensuring airlines deal consistently with passengers when services fall short of expectations. While the APPR says certain types of delays automatically entitle passengers to compensation for inconvenience, the Montreal Convention says they must prove they suffered damages or incurred costs of food or lodging as a result of a flight disruption.

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