Ontario Cannabis Store unable to process deliveries after partner faces cyberattack

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The Ontario Cannabis Store said there is no indication that its systems were targeted or its customers’ information compromised during the Aug. 5 attack

The Ontario Cannabis Store says a cyberattack faced by one of its logistics partners has left the provincial pot distributor unable to process or deliver orders to marijuana shops and customers.

Domain Logistics did not immediately respond to a request for comment, but the OCS said it is working closely with the company and third-party cybersecurity experts to conduct an investigation, which is underway and expected to be complete within the coming days. “As a goodwill gesture,” the OCS will also waive all retailer delivery fees until Sept. 30 and a $500 processing fee for one emergency order per store between Sept. 1 and March 31, 2023.

That breach “was no failure of IT security or systems,” the OCS said, after it quickly launched an investigation to identify the source, restricted access to internal data reports and notified the police.

 

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