E-commerce worker deaths draw scrutiny on Chinese tech giants

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The human cost caught public attention after the deaths of two employees from e-commerce platform Pinduoduo, known for selling fresh produce at low prices

. Their deaths prompted suggestions they were overworked. In an indication of high-level concern, the official Xinhua News Agency called for shorter work hours, describing long hours of overtime at the expense of employees’ health as an “illegal” operation.

Details of Liu’s complaint could not be verified and Eleme did not immediately respond to a request for comment. Pinduoduo, China’s third-largest e-commerce firm, released statements saying it was providing assistance and support to the families of the two employees who died. Shanghai authorities also are reviewing working hours, contracts and other conditions at the company.

“We must strive to succeed in pursuit of dreams, but the legitimate rights and interests of workers cannot be ignored or even violated,” said state-owned Xinhua News Agency in a post on microblogging site Weibo. Last August, the All-China Federation of Trade Unions – the only trade union allowed to legally exist in communist-ruled China – said that 6.5 million delivery workers had joined it since 2018. However, the worker rights group China Labor Bulletin, which tracks labour relations in China, says little has been done to improve workers’ ability to win better treatment from companies. The union provides only skills training, legal assistance and some medical benefits.

However, even though the labour laws exist, they are rarely enforced as employees become mired in a culture of overwork while striving for bonuses or in cases of delivery drivers, to eke out a living.Delivery workers are part of a corporate culture where even white-collar employees in the technology sector work excessively long hours, Li noted.

 

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