Condo Smarts: Operational elevator a basic requirement

Dear Tony: We live in a 22-floor building in Metro Vancouver with two elevators. Owners received notice a week prior that one of our two elevators will be out of commission for two to three months undergoing an overhaul. The work started last week and on Friday night our second elevator failed. The council refused to make an emergency call and waited until Tuesday morning after the long weekend for service.

If an emergency had occurred during the shutdown, first responders such as paramedics would have been seriously restricted in their access, especially if an incident occurred at higher floors. It would have placed an unacceptable obligation on the responders and limit the services that may have been available. If a person experienced a heart attack, stroke, or other medical emergency, a quick response is essential to get to an emergency facility.

All elevators require routine inspection and maintenance. Depending on the use and type of elevators it may be monthly or quarterly, and may require short-term shutdowns for the safety of the technicians. If there is only one elevator, schedule the maintenance with your service provider to be the same day and time each month to allow residents to plan around these periods.

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