, appears to be on a path toward resolution. But the damage has been done: Lost sales and service revenue could be substantial.
“We have successfully brought a small initial test group of dealers live on the Dealer Management System , and once validation is complete, we will begin phasing in other dealers,” the company said in a statement to Yahoo Finance. “We are also actively working to bring live additional applications — including our Customer Relationship Management and Service solutions — and our Customer Care channels.
A positive: Those lost sales could reappear in July. But even a lost week, or slow week of sales, in June could affect overall second quarter sales for the dealer groups and automakers too, due to the historically strong end-of-June period.
Source: Tech Daily Report (techdailyreport.net)
Scott Olson Dealer Management System
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