Car dealerships are being disrupted by a multi-day outage after cyberattacks on software supplier

CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday. That led to an outage that continued to impact many of their operations on Friday.

CDK experienced another "cyber incident” Wednesday evening, Finney said in a update the following day. “We remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible,” she said. In light of the ongoing situation, a spokesperson for Stellantis said that many dealerships had switched to manual processes to serve customers. That includes writing up orders by hand.

In a statement sent to the AP on Friday, Mike Stanton, president and CEO of the National Automobile Dealers Association said that “dealers are very committed to protecting their customer information and are actively seeking information from CDK to determine the nature and scope of the cyber incident so they can respond appropriately.

Source: Tech Daily Report (techdailyreport.net)

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