Jay-Ann Gilfoy is president and chief executive officer of Meridian Credit Union
I’m hardly a tech nerd, but as a leader these positive experiences informed my philosophy toward technology. Heading an organization of 2,000 people and more than 360,000 members, I’m comfortable with the new. I’m still content to “figure it out later” as digital capabilities continue to blossom, requiring lifelong learning.
When we share stories, they spawn others. For example, I posted on Truth and Reconciliation Day about what the commemoration meant to me. An Indigenous employee, with family who survived residential schools, wrote about how much my post meant to her.Teams, I can set up near-instant focus groups, polling employees pronto. You simply connect faster, as I did with “listening tours” when I arrived as CEO.
Source: Tech Daily Report (techdailyreport.net)
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