Air Canada’s service line inundated with calls as grounding of Boeing 737 Max snarls travel

  • 📰 globeandmail
  • ⏱ Reading Time:
  • 31 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 16%
  • Publisher: 92%

Canada Headlines News

Canada Latest News,Canada Headlines

Calls to Air Canada’s customer service line yesterday and today prompted a recording that said call volume has temporarily exceeded the company’s capacity to answer or even place callers on hold

Story continues below advertisement

Air Canada says it will waive cancellation charges and rebooking fees for Max 8 flights within three weeks of the original travel date. “Obviously we lose our markup,” he said. “We have to call every single [Max 8] customer and check for alternate dates.” The Calgary-based company has a no-fee cancellation policy for flights related to the Max 8, though rebooked flights may cost more.

Mary Jane Hiebert, who chairs the Association of Canadian Travel Agencies, said the virtual blanket ban on the more than 375 Max 8s in service across the world will snarl up the global flight grid.

Source: News Formal (newsformal.com)

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 5. in CA

Canada Latest News, Canada Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Air Canada, WestJet will continue to fly Boeing 737 Max 8 after Ethiopian Airlines crashAir Canada, WestJet will continue to fly Boeing 737 Max 8 after Ethiopia crash GlobeBusiness globebusiness Fly safely with confidence globebusiness No aviation expert here, but it does make me a little nervous - and I am not a nervous flyer at all. globebusiness But will customers refuse to fly in them?
Source: globeandmail - 🏆 5. / 92 Read more »

‘Performed excellently’: Air Canada, WestJet stand behind safety of Boeing 737 Max 8‘I would without any hesitation board an aircraft of that type at this particular moment in time’ — Transport Minister Until another one crashes Lol. You wouldn’t get me on it nor any of my family
Source: nationalpost - 🏆 10. / 80 Read more »

Canada evaluating Boeing 737 Max 8 in ‘real time’ after U.K., Germany, France ground jetsCanada evaluating Boeing 737 Max 8 in 'real time' after U.K., Germany, France ground jets Apparently Liberal Transport Minister thinks Canadians make good Beta-testers for aircraft. cdnpoli See SNC erodes trust even for Trudeau voters. Why wouldn't Canada ground this aircraft? So many other countries are. Ban from the EU/UK airspace. What financial interest is in keeping this plane flying? Boeing has a fleet of planes other than the Max 8. FAA is American.
Source: nationalpost - 🏆 10. / 80 Read more »

Air Canada cancels some flights to U.K. amid Boeing 737 banAt least two Atlantic Canada flights to England aboard Boeing 737 Max 8 aircraft were cancelled Tuesday amid the continuing fallout from Sunday's Ethiopian Airlines crash. Geez Patricia Little is a bit insensitive! She wouldn't be saying that if she or her loved one was died in a plane crash! I took at 737 800 Max last week from Costa Rica to Toronto an I’ll tell you, I fly a bit but that was the worst assent I can remember. Mind you it was windy And turbulent but it was a white knuckle take off. In hind sight I’m happy we made it! Only because they’re not allowed to fly that scary Max to the UK! In Canada they’re not switching aircraft or refunding to frightened passengers!
Source: CP24 - 🏆 30. / 67 Read more »

Norwegian Air expects Boeing to ‘take this bill’ for 737 Max 8 groundingsThe Oslo-based airline has 18 Max passenger jets in its 163-aircraft fleet and says it will seek compensation for additional costs and lost revenues tied to the groundings that came in response to the crash of an Ethiopian Airlines plane globebusiness 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧. 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧. 𝐄𝐥𝐚𝐢𝐧𝐞 𝐂𝐡𝐨𝐮. Boeing 737-8 737-9 MAX SecElaineChao SouthwestAir AmericanAir
Source: globeandmail - 🏆 5. / 92 Read more »

Canada keeps flying Boeing 737 Max 8 — for now — as authorities around the world ground jetsCanada’s transport minister Marc Garneau said he is evaluating evidence in “real time,” and will give an update this morning If they haven't found the reason they crashed yet .....ground them Real Dumb
Source: nationalpost - 🏆 10. / 80 Read more »

Canada reverses course, grounds Boeing 737 Max 8s in the countryTransport Minister Marc Garneau said the safety notice was issued after receiving new information about the safety of the plane globebusiness 👏🇨🇦 globebusiness 👏👏👏👏👏👏👏 TuThanhHa globebusiness What I find ridiculous in this headline: Canada did not reverse course. It investigated and came to a decision in a reasonable amount of time canada Boeing737Max
Source: globeandmail - 🏆 5. / 92 Read more »

Canada issues safety notice for Boeing 737 Max 8sTransport Minister Marc Garneau is grounding all Boeing 737 Max 8 airplanes in Canada over safety concerns arising from the crash of an Ethiopian Airlines flight that killed all on board, including 18 Canadians. And Max 9s. Look like another Liberal going against the PMO Yesterday OK. Today No Way. It's a good thing he showed up for work today.
Source: CTVNews - 🏆 1. / 99 Read more »

Canada Bans Boeing 737 MAX Models From AirspaceThe feds say the decision was made after new information came to light on Wednesday. IS THERE SOMETHING TO SEE ...HOW BIG.. WAS IT A FRAUD ..WAS IT NATIONAL INTEREST Nope - Cdn Govt refused to be duped by CPC stunt, & will discuss questioning her again at the previously scheduled time on the 19th. FACTs matter cdnpoli
Source: HuffPostCanada - 🏆 61. / 53 Read more »