A November 2023 staffing agency update obtained by The Canadian Press through a freedom of information request shows that agency use increased from 2021-22 to 2022-23 by every metric — in hospitals and long-term care, in hours worked and in total costs.Both the costs and hours worked by nurses and personal support workers hired from staffing agencies ballooned between 2021-2022 and 2022-2023, a Ministry of Health document obtained by The Canadian Press shows.
Ontario Health Minister Sylvia Jones has previously said that agency usage is going down in the province. But ministry data says otherwise. "This is due to migration of staff away from hospitals/long term care to other sectors and agencies; and overall higher demand for staff due to the capacity that is being added in the system .""It is important to crystallize the problem we are trying to solve , and respond to the choices that staff are exercising when they choose to work for agencies ," it wrote.
When the cost of personal support workers from agencies is added, the total for the latter year becomes more than $952.8 million, the document says.
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