repeals the Federal Law No. 24 of 2006. The new law aims to protect all consumer rights, including the right to a standard quality of goods and services and the right to obtain them at the declared price. It further seeks to preserve the health and safety of the consumer when using the goods or receiving the service. The law protects the data of the consumers and prohibits suppliers from using it for marketing.
to obtain correct information about the goods they purchase, use or consume or the service they receiveto have the right to choose the most appropriate product and service available in the market according to their wishes to obtain fair compensation for damages they suffer as a result of purchasing or using defective goods or receiving inadequate or unprofessional services.protect consumers’ privacy and data security, and refrain from using them for promotional and marketing purposes
respect consumers’ religious values, customs and traditions when providing them with goods or servicesprovide the consumer with a dated invoice that includes his trade name, address, type of goods or service sold or provided, its price and quantity and any other data specified by the Executive Regulation of this law. The invoice must be in Arabic and the provider may add any other language, as he deems fit.
eCommerce businesses are required to provide to consumers and the authorities in the UAE with details about their licensing entity, information in Arabic about the product or service provided, specifications, the terms of contract, payment, warranty and other relevant data.The law prohibits and voids any contracted conditions that would harm the consumer. It also makes null and void, any clause of the contract that would exempt the supplier from any of the obligations stipulated in this law.
الإمارات العربية المتحدة أحدث الأخبار, الإمارات العربية المتحدة عناوين
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