'I expect immediate accountability & answers from this board,' Mayor Randall Woodfin said in a tweet critical of the Birmingham Water Works Board.
Howard Koplowitz | [email protected]
Mayor Randall Woodfin voiced his frustration at the Birmingham Water Works Board’s “mismanagement” on Thursday, saying complaints about overcharges and unpredictable billing top the list of gripes residents file with his office. “Whether it’s one of our seniors suddenly getting hit with an overpriced bill, or residents being caught off guard by statements arriving late, or the lack of customer service addressing residents’ questions, customers are rightfully frustrated,” the mayor said in in aBirmingham Water Works is one of the most common complaints that come into City Hall.“Not to mention the constant flow of negative press about service & operations. This is absolutely unacceptable,” Woodfin continued.
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