While on a flight, passengers were informed that they had won a free cruise.
Thu, May 23rd 2024 at 11:54 PMAUSTRALIA - A woman said she would have had to pay $8,000 on flights to claim a free cruise she won.an Australia n woman said she and her partner would have had to pay $8,000 in total for flights to claim a Virgin Voyages cruise she won. Per the outlet, the unexpected expense was due to a change in the ship's itinerary.spoke with Australia n Broadcasting Corporation "We definitely don't love Virgin at the moment," Morgan told ABC.
The couple contacted Virgin and were told the only way they could still redeem the prize was to book a cruise out of Europe or the Caribbean. Morgan did research and found that two roundtrip flights to the Caribbean would cost them around $8,000, which was more than the $7,000 value of the original prize, per ABC.
"We apologize to our winners who can no longer redeem their prize due to the cancellation of Virgin Voyages' Australian and New Zealand cruises amid the conflict in the Red Sea," a Virgin spokesperson said in a statement obtained by Business Insider.
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